Welcome to Swimoutlet Online Store (“we,” “us,” “our”). By accessing our website at swimsuitsalestore.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have parental consent to make a purchase, and you accept these Terms and Conditions. If you do not agree, please do not use our site.

2. User Obligations and Responsibilities

As a user, you agree to:

  • Provide accurate and current information when creating an account or placing an order.
  • Use the website only for lawful purposes and not violate any applicable laws.
  • Not engage in any fraudulent activity, including unauthorized use of payment methods.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.

3. Product and Service Description

We specialize in swimwear, aquatic gear, and training equipment, including:

  • Backpacks & Bags, Boys’, Girls’, Men’s, and Women’s Swimwear
  • Dryland Training, Electronics, Facility & Deck Equipment
  • Guard & Rescue Equipment, Lifeguard Gear, Paddle Board Gear
  • Personal Care, Recreational, Snorkel Gear, Surf Gear, Swim Essentials, and Swim Safety products

We strive to display products accurately, but colors and details may vary due to screen settings. If you receive a defective or incorrect item, contact us immediately at [email protected].

4. Orders and Payment Terms

Order Processing: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and your payment information is encrypted.

Shipping:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment.
Note: Delivery times are estimates and may vary due to location and customs. We ship globally, excluding some Asian regions and remote areas.

Cancellations: You may cancel an order within 24 hours of placement by contacting us. Once processed, cancellations are not guaranteed.

5. Returns and Exchanges

We offer a 15-day return policy from the delivery date for most unused items in original packaging with tags attached. Proof of purchase is required.

Non-Returnable Items: For health reasons, Personal Care items and opened Snorkel Gear cannot be returned unless defective.

Process: Email us at [email protected] for a Return Merchandise Authorization (RMA) number. Ship returns to: 4693 Snider Street, Colorado Springs, US 80904.

Refunds: Refunds are issued to the original payment method within 10 business days after inspection. Original shipping fees are non-refundable, and return shipping costs may be deducted for non-defective returns.

6. Intellectual Property

All content on this website, including text, logos, images, and product designs, is owned by Swimoutlet Online Store and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

7. Liability Limitation

Our liability for any claims related to your use of the website or products is limited to the purchase price of the item(s) in question. We are not liable for indirect damages, such as loss of profits or data, arising from your use of the site or products.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to this processing.

9. Governing Law

These Terms are governed by the laws of the United States and the state of Colorado. Any disputes will be resolved in the courts of Colorado Springs.

10. Changes to Terms

We may update these Terms periodically. Continued use of the site implies acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, contact us at:

Email: [email protected]
Address: 4693 Snider Street, Colorado Springs, US 80904